Privacy Policy

Last updated: July 23, 2026

1. Information We Collect

Dixie Networks LLC ("Dixie Networks," "we," "us") collects the following information when you sign up for and use our services:

• Account information: Name, email address, phone number, billing address
• Payment information: Payment method details processed by PayPal (we do not store your credit card information)
• Technical information: IP address, server logs, browser type, access times
• Service data: Website files, email content, databases, and other data you store on our servers

2. How We Use Your Information

We use your information to:

• Provide and manage your hosting and managed services
• Process payments and send invoices
• Send service notifications, maintenance alerts, and important account information
• Provide technical support
• Comply with legal obligations
• Prevent fraud and abuse of our services

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We share information only in the following circumstances:

• Payment processors: PayPal processes your payments under their own privacy policy
• Service providers: Upstream network and data center providers who help us deliver services
• Legal compliance: When required by law, court order, or government authority
• Business transfer: In the event of a merger, acquisition, or asset sale

4. Data Security

We take reasonable measures to protect your data, including:

• Encrypted password storage using industry-standard hashing
• Secure payment processing via PayPal (we never see or store your card details)
• Restricted access to customer information on a need-to-know basis
• Regular security updates and monitoring
• SSL/TLS encryption for data in transit

5. Data Retention

We retain your account information for as long as your account is active. After account cancellation, we retain billing records for 7 years as required by law. All other data (website files, email, databases) is permanently deleted within 7 days of cancellation.

6. Cookies

Our website and client portal use cookies to maintain login sessions and improve user experience. We do not use cookies for advertising or third-party tracking.

7. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Opt-out: Unsubscribe from non-essential emails at any time

To exercise these rights, contact us at .

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or client portal notification. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact

Dixie Networks LLC
Avondale, AZ
Email:
Phone: 1-424-666-1262